Troubleshooting Tips for Common Robot Vacuum Issues

Reviewed by:  Viraj Gupta

Written by:  Aquib Nawab

Credits: Haier India

Home Solutions 

1. Poor Suction

If your robot vacuum's suction seems weak, check and clean the filters. For the TH27U1 with 2200 PA suction, ensure the extra HEPA filters are replaced regularly.

Credits: Haier India

2. Navigation Problems

If your vacuum is missing areas or getting stuck, ensure sensors are clean. The TH27U1 has cliff and proximity sensors, while the PROBOT-DTX uses 5th Generation Laser Navigation.

Credits: Haier India

3. Battery Issues

If the vacuum isn't holding a charge, it may need a new battery. The TH27U1 has a 2600 mAh battery. Both models have auto-recharge features, so if they're not returning to the dock, check for obstacles.

Credits: Haier India

4. App Connectivity

If you're having trouble controlling the vacuum via app, ensure your Wi-Fi is stable. Both models work with the Haier Smart App. Try resetting the connection or reinstalling the app if issues persist.

Credits: Haier India

5. Brush Roll Tangles

If the brush isn't spinning, it may be tangled with hair or debris. Both models come with extra brushes. Remove the brush roll, clean it thoroughly, and replace it if necessary. Regular maintenance prevents this issue.

Credits: Haier India

6. Wet Mopping Problems

If the mop function isn't working well, check the water tank. The TH27U1 has a 350ml water tank, while the PROBOT-DTX offers simultaneous sweeping and mopping.

Credits: Haier India

7. Noise Issues

If the vacuum seems louder than usual, check for debris in the brush roll or wheels. The TH27U1 operates at ≤65db noise level. Unusual noise could indicate a mechanical problem, so inspect all moving parts carefully.

Credits: Haier India

8. Mapping Errors

If your vacuum isn't recognizing rooms correctly, try rescanning. The PROBOT-DTX can store 5 map memories for different floors. Ensure furniture hasn't been moved significantly since the last mapping.

Credits: Haier India

Thanks for Reading

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